SeaSide Designs P.O. Box 50155 Sarasota, Fl 34232 Within the U.S. TOLL FREE 1-86-MERMAIDS (1-866-376-2437) Any Questions? Call us at: 941-952-1907 info@seadesigns.com GUARANTEE::: You always get a 5 DAY FREE INSPECTION of any item you select from our collection (excluding special orders). If you are not totally satisfied for any reason, you may return the order within 5 days of receipt for a refund (less handling fee), or exchange. Returned items must be in the same condition as received. Your order will usually be shipped in 2 to 3 weeks, although some items are in stock and will ship the same day. If you have a "deadline" please call, we will do everything that we can to meet your needs. The free method of shipping is UPS ground, insured, or US Mail at our discretion. Shipping within the US is included in the sale price and includes insurance. Shipping charges for international orders will be based on actual cost. We can also ship Express Mail $25, Next Day UPS $35, Second Day UPS $25 or USPS Priority Mail $7. INTERNATIONAL ORDERS::: Additional freight charges will be be added to your order based on weight and destination which range from $19 - $20 for Global Priority and $30 - $35 for Global Express. Please note that any customs transactions will be your responsibility. A telephone # is required. SALES TAX::: We are required to collect 7% sales tax on orders shipped to addresses within Florida. If your order is taxable we will apply the proper tax when your order is processed. PACKAGING::: Your order will be attractively packaged suitable for giving as a gift. If you have any questions or comments please e-mail us at: Any Questions? E-mail us at: info@seadesigns.com or call us at: 941-952-1907. TOLL FREE within the U.S. 1-866-376-2437